Additional information

Since October 2017, all owners of quadrocopters and other unmanned aerial vehicles (drones) are required to register their devices with the National Television and Radio Commission of Thailand (NBTC). In case of violation of the order, Thai law provides for a penalty of up to five years in prison and / or a fine of up to 100 thousand baht (about 3 thousand US dollars). Mandatory gala dinner fees may apply at Thailand hotels. Guests should contact the hotel directly for more information. Under the new immigration procedures, effective May 1, 2025, all foreign nationals entering Thailand by air, land or sea must complete the Thailand Digital Arrival Card (TDAC) online form on the official website of the Bureau of Immigration of Thailand three days prior to arrival. Front desk is open 24/7. The property will be renovating from May 1, 2025, to August 31, 2026 (completion date subject to change). The following areas are affected: Exterior, Select guestrooms. Guests will have access to the following alternate facilities during the renovation: business facilities, health club, outdoor pool, recreational facilities. Renovation work will only be conducted during business hours. Effort will be made to minimize noise and disturbance. In case of using a credit card deposit, please be informed that the refund process could take about 2 weeks. This hotel includes breakfast only in rockstar Family suites. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher, a security system and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. This property does not have any lifts. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel.

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