* pay attention The tour is not cancelled due to rain or thunder (except for excursions related to the sea). The company is obliged to: Provide safety and quality services that meet the requirements of the standards. To provide the client with complete and reliable information about the sightseeing routes. Provide recommendations on safety measures on routes. The Client has the right to: 1. To obtain the necessary and reliable information about excursions. 2. To ensure personal safety and their consumer rights. 3. Terminate the contract for the purchase and sale of sightseeing services at any time before it begins, while reimbursing the Company for its actual costs and losses caused by the termination of the contract, which is in case of refusal: , 3 or more days before the start – 0 % of the booking price; ❌ less than 3 days before the start – 100% of the booking price. The Company is not responsible for: — partial or complete non-fulfillment of obligations arising due to force majeure circumstances; — for harm caused to clients by third parties; — in case of refusal to allow passage across the Russian-Abkhaz border; — for the commission of illegal actions by the client; Advance payment is non-refundable in case of non-appearance or late arrival of the client at the place and time of departure of the tour. The company has the right to refuse to provide excursion services in case of appearance of a tourist in a drunken state at the beginning of the tour.